|KFC branch in Krabi, Thailand / Photo by: Maksym Kozlenko (Maxim75) via Wikimedia Commons|
There’s no chicken at KFC? Yes, and it's not fake news.
Delivery problems forced most of the KFC branches in UK to halt operations until chicken products arrive, reported BBC.
Some of those branches are in the cities of Bradford, Bristol, Nottingham, and Plymouth in England.
Delivery problems started to arise after KFC changed its delivery partner.
BBC quoted DHL, the one in charge of the chicken delivery beginning last week, for having “operational issues.” Either their deliveries were delayed or incomplete, compelling restaurants to serve a limited menu and operate in shortened hours or to just simply close.
Johannesburg-based Bidvest Group, a South African service distribution and trading company, managed the delivery until February 13.
On February 17, KFC tweeted an apology, where it cited “teething problems.”
KFC chose the German companies DHL Express, a logistics firm, and Meyer Quick Service Logistics, a food logistics specialist, to handle the supply and distribution of its products to more than 850 outlets across the globe, according to a press release posted by DHL on its website on October 11, 2017.
QSL developed a software meant for the distribution network.
“We have specifically chosen DHL and QSL for their reputation for innovation in logistics across other industries,” said Jens Hentschel, Director, Supply Chain Management and Strategic Procurement at KFC UK and Ireland.
A KFC spokesperson didn’t give any specific date on when these delivery issues would be fixed.
“It’s too early to say how long it will take to clear the backlog,” he said.
He added that restaurant personnel were advised -- but not required -- to take a leave for the meantime.